FAQ

Q. When might I need vision support? 

  • When you have trouble seeing even with your glasses on
  • When you have trouble reading
  • When you can no longer enjoy your favourite hobby or interest
  • When you have difficulty moving around your home or out in the community

Q. How can Quantum RLV assist me?

Quantum RLV provides services that support people who are blind or vision impaired to remain independent and an integral part of the community. We also assist those with learning difficulties to access text. Our specialist assessment, products and services focus on wellness and reablement and meet the diverse needs of people who are blind or vision impaired.

We can assist by:

  • Identifying technology and products best suited for you
  • Increasing your independence to access community social activities
  • Creating opportunities for you to try new activities, maintain your interests and build connections with other people

Q. Can I search for a specific product?

If you would like to search for a specific product by name, enter the name of the product you wish to find in the Search box located above the Main Menu on the right hand side, and then click the search button. 

You can select to search all the content on our site (products and infomation) or use the dropdown to search for products only. 

The results will be displayed. If you cannot find the product you are looking for, please do not hesitate to contact our Customer Support Team on 1300 883 853 or email us at info@quantumrlv.com.au

Q. Can I purchase Quantum products over the phone?

If you would prefer to purchase Quantum products over the phone, please do not hesitate to contact our Customer Support Team on 1300 883 853 or email us at info@quantumrlv.com.au. Orders can be paid for by purchase order, cheque, credit card or direct deposit.