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Returns Policy

If you receive your goods and you find that it is not suitable for your needs you must inform our Customer Support Team on 1300 883 853  of your intention to return the goods. 

Most of our products have a 30 day money back guarantee from date of invoice excluding software.***

Optical magnifiers and lighting equipment have a 14 day money back guarantee from date of invoice.

1.     *Products must be returned undamaged and in their original condition. Any software products must be unopened.

2.     *We charge a re-stocking fee of 10% or more for returned goods.

3.     *We do not cover the cost of postage, handling or collection. 

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